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As false information created by generative artificial intelligence (AI) leads to actual damage, lawsuits over related responsibilities are continuing. In Canada, Google AI incorrectly identified a famous musician as a sex offender, causing controversy over the cancellation of the performance, and in the United States, the state filed a lawsuit against an AI chatbot for pretending to be a psychiatrist and conducting medical counseling.
The Guardian reported on the 5th (local time) that Canadian violinist Ashley Meg Isaac filed a civil lawsuit worth $1.5 million against Google. MacEijack is a three-time Canadian pop music award – Juno Award – celebrated performer. According to the complaint, Google’s AI search summary function “AI Overview” incorrectly explained that McIjak was convicted of crimes such as “sexual assault on women,” “inducing the Internet for children,” and “assaulting with injuries.” It was also reported that false information that he was on the national sex offender registration list for life was also displayed.
MacIjak claimed that Google was responsible for AI Overview’s design flaws and the re-dispersion of false information. The complaint said, “Google knew or at least should have known that AI Overview could generate information that was not true.”
The incident also led to economic damage. Canada’s Sifkneccatic First Nation canceled its scheduled performance in December last year. This is because some residents raised the issue based on Google search results at the time.
Since then, Sifnekatic First Nation has issued a public apology, saying, “AI-based searches have mislinked other people’s criminal records,” and “We deeply apologize for the damage to our honor and livelihood.” “I was afraid of going on stage itself,” MacIzac said in an interview with Canadian media. “I was worried about safety because I didn’t know how people would see me.”
He is currently seeking a total of $1.5 million, including $500,000 in general damages, $500,000 in aggravated damages, and $500,000 in punitive damages. He also claimed that Google did not contact him directly or make an official apology after the incident.
When the controversy first erupted late last year, Google said, “AI Overview is constantly improving to provide the most useful information,” adding, “If problems such as misunderstanding the context arise, we will improve the system based on this.”
The legal battle over the responsibility of the Generative AI chatbot also took place in the United States. Pennsylvania filed a lawsuit against AI startup character AI on the same day. This is because the chatbot pretended to be a psychiatrist and engaged in illegal medical activities. According to the Pennsylvania government, character AI’s chatbot “Emily” introduced herself as a licensed psychiatrist during a conversation with a state investigator. When the investigator asked for counseling to treat depression, he responded like an actual doctor, and when asked if he had a Pennsylvania medical license, he even created a false license number.
Pennsylvania Governor Josh Shapiro said, “Citizens have a right to know who or what they are talking to, especially when it comes to health issues. We will not tolerate AI tools that make people believe they are receiving advice from actual medical experts.” The lawsuit is considered to be the first case in which an AI chatbot directly took issue with the case of impersonating a medical expert. Previously, Character AI was also involved in a lawsuit related to the suicide of a minor user. Earlier this year, it agreed with some bereaved families, and Kentucky prosecutors also filed a separate lawsuit alleging that it induced child self-harm. Character AI countered, “All characters are fictional and provide a warning phrase that should not be relied on professional advice,” adding, “We put user safety first.” [Silicon Valley correspondent Wonho-seop]
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